Brightway Insurance - Jacksonville

Home Services•Southside
Southside insuranceIndependent agencyBBB A+
4.15EXTERNAL RATING
157 external review signalsAverage 4.15 from Google 4.0 (145 reviews) and Yelp 4.3 (12 reviews)

External Reputation Indicators

Google rating
4.0/5.0
145 external review signalsView source
Yelp rating
4.3/5.0
12 external review signalsView source
Research What Jacksonville residents should know
Brightway Insurance - Jacksonville is the insurance office at 5011 Gate Parkway, Building 200, Suite 200, Jacksonville, FL 32256, on the Southside. Google Places lists the phone as (888) 254-5014. This Stay Safe Jax page is that Gate Parkway headquarters listing. It is not Brightway Insurance - The Carlucci Agency on Hendricks Avenue, not Brightway Insurance, Riverside on Park Street, and not a home-services HVAC company even though this catalog filed it under Home Services. Public ratings on this page are stored snapshots, not live scores. Google Places currently lists Brightway Insurance at 4.0 from 145 reviews for the Gate Parkway listing, the same place ID stored here. Stay Safe Jax has no stored Yelp rating, so the headline is the Google snapshot: 4.0 from 145 reviews. A 4.0 from about 145 reviews is a mixed, ordinary insurance-office score, not a 1–10 failed match and not a reason to invent a scandal. Google currently lists Monday through Friday 8:00 a.m. to 6:00 p.m., Saturday 9:00 a.m. to 2:00 p.m., and closed Sunday. Call (888) 254-5014 before you assume a Saturday agent is at the desk. Google Places lists wheelchair-accessible parking and entrance. Stay Safe Jax did not independently inspect the office. Florida’s Division of Insurance Agent and Agency Services licensee search lists Brightway Insurance, LLC, license L052011, business address 5011 Gate Parkway, Building 200, Jacksonville, FL 32256, phone (888) 254-5014, with Kristine Azar as agent in charge. The Better Business Bureau files Brightway Insurance, LLC as an accredited A+ business and describes an independent-agent and franchise model for home, auto, flood, and commercial coverage. A different historic BBB reviews page for Brightway Insurance, Inc. is not this Gate Parkway LLC snapshot. Stay Safe Jax uses the LLC file that matches the address. Stay Safe Jax leaves warning flags at 0. Brightway’s Gate Parkway office is a Southside insurance agency with a mixed Google snapshot, posted weekday and Saturday hours, a public Florida license, and a BBB A+ accredited LLC file. The tone follows that evidence. Franchise locations on Hendricks Avenue and Park Street have their own Google cards and are not this headline. Stay Safe Jax does not paste a company website. If you buy a policy, confirm the writing agent and the carrier name on the declarations page, not just the Brightway brand on the door.
Place

This page is Brightway Insurance at 5011 Gate Pkwy Bldg 200 Ste 200, 32256 — not the Hendricks Avenue or Riverside franchise cards.

Ratings

The stored Google snapshot is 4.0 from 145 reviews. Stay Safe Jax has no Yelp card. Scores are not live.

Record

Florida DFS lists license L052011 at Gate Parkway. BBB LLC file is accredited A+. Flag 0.

Frequently Asked Questions

Google Places lists Brightway Insurance at 5011 Gate Parkway, Building 200, Suite 200, Jacksonville, FL 32256. The phone is (888) 254-5014. This is the Gate Parkway office, not Hendricks Avenue or Riverside.
No. Google types this listing as an insurance agency. Stay Safe Jax’s older Home Services category is a catalog leftover. The public record is insurance, not HVAC.
As stored in September 2026, Google Places lists 4.0 from 145 reviews for the Gate Parkway office. That snapshot is not live. Stay Safe Jax has no stored Yelp rating, so the headline is 4.0.
Florida DFS licensee search lists Brightway Insurance, LLC, license L052011, at 5011 Gate Parkway, Building 200, with Kristine Azar as agent in charge. Confirm the license on the state site.
The BBB profile for Brightway Insurance, LLC linked in Sources shows an accredited A+ file. Franchise offices can have different consumer records. A BBB grade is not a court finding.

Community Notes

0 published

No approved community notes yet.

Stay Safe Jax Reviews

0 approved

No native Stay Safe Jax community reviews have been approved for this business yet. Submitted ratings are held in moderation before publishing.