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Community First Credit Union - Downtown

Retail•Downtown
Downtown branchMain StreetCredit unionSince 1982
3.30EXTERNAL RATING
161 external review signalsAverage 3.30 from Google 4.5 (147 reviews) and Yelp 2.1 (14 reviews)

External Reputation Indicators

Google rating
4.5/5.0
147 external review signalsView source
Yelp rating
2.1/5.0
14 external review signalsView source
Research What Jacksonville residents should know
Community First Credit Union - Downtown is the branch at 623 North Main Street, Jacksonville, FL 32202, at Main and Beaver. Google Places lists the phone as (904) 354-8537. This Stay Safe Jax page is that Main Street lobby. It is not the Lee Street headquarters at 637 North Lee Street, not the Adams Street headquarters expansion at 701 West Adams Street, and not VyStar on Riverside Avenue. Public About pages used for facts (not linked here) say Community First began in 1935 as the Duval County Teachers Credit Union, has been headquartered downtown since then, converted the Main Street location to a banking-services branch in 2002, and moved headquarters to 637 North Lee Street. A September 14, 2020 company release, covered in the credit union’s own newsroom, said it opened additional headquarters space at 701 West Adams Street after buying the Elkins / Diamond-S building in November 2019. Stay Safe Jax does not attach those HQ Google cards to this downtown branch. The dump’s 4.5 / 147 snapshot is the Main Street listing. Public ratings on this page are stored snapshots, not live scores. Google Places currently lists Community First Credit Union at 4.5 from 147 reviews for 623 North Main Street, the same place ID stored here. Stay Safe Jax has no stored Yelp rating, so the headline is 4.5 from 147 reviews. A 147-review file on a branch is a normal small-branch count, not a 1–10 failed match. The scores are not live. Google currently lists Monday through Thursday 9:00 a.m. to 5:00 p.m., Friday 9:00 a.m. to 6:00 p.m., and weekend closed. Google Places lists wheelchair-accessible parking and entrance. Stay Safe Jax did not independently inspect the lobby. News4Jax reported on June 30, 2025 that Community First is converting the former Edgewood Bakery at 1042 Edgewood Avenue South into a Murray Hill branch expected in late 2026. The Jacksonville Daily Record covered the March 24, 2026 renovation permit. That project is a different address. This page stays on 623 North Main Street. The Better Business Bureau files Community First Credit Union as not accredited and dates the business to 1935. Stay Safe Jax leaves warning flags at 0. The downtown Main Street branch is an open lobby with a solid Google snapshot and a long public Jacksonville history. Check Google the day you go. Downtown Jacksonville has several Community First buildings. Members looking for a teller line should use 623 North Main Street. Staff looking for headquarters offices use Lee Street or Adams Street. Stay Safe Jax kept those Google cards off this page so a 4.5 from 147 reviews is the branch, not an average of three buildings. Weekend hours are listed closed. If you need a Saturday credit union, check another branch on Google rather than assuming Main Street is open.
Place

Community First Downtown is at 623 North Main Street — not 637 N Lee St, not 701 W Adams, and not VyStar Riverside.

Ratings

The stored Google snapshot is 4.5 from 147 reviews. Stay Safe Jax has no Yelp card. Scores on this page are not live.

Record

Public histories date the credit union to 1935 and the Main Street banking branch to 1982 / 2002 conversion.

Sources & resources
Rating sourceGoogle business listing and ratingRating sourceYelp business listing and ratingListingDowntown Jacksonville — Community First Credit Union (Main Street)BBBBetter Business Bureau — Community First Credit Union (not accredited)News articleNews4Jax: Community First converting Edgewood Bakery (June 30, 2025)News articleDaily Record: permit for Community First Murray Hill branch (March 24, 2026)Stay Safe JaxStay Safe Jax — VyStar Credit Union Riverside (different credit union)Stay Safe JaxStay Safe Jax — Chamblin's Uptown (nearby downtown retail)

Frequently Asked Questions

Google Places lists the branch at 623 North Main Street, Jacksonville, FL 32202. The phone is (904) 354-8537.
No. Those are headquarters addresses (637 N Lee St and 701 W Adams St). This page is only the Main Street branch whose Google card is 4.5 from 147 reviews.
As stored in September 2026, Google Places lists 4.5 from 147 reviews. That snapshot is not live. Stay Safe Jax has no stored Yelp rating, so the headline is 4.5.
Public About pages used for this review say the credit union began in 1935 as the Duval County Teachers Credit Union and has been based in downtown Jacksonville since then.
No. News4Jax and the Daily Record covered a late-2026 Murray Hill project at the former Edgewood Bakery. This page is only 623 North Main Street downtown.
Google currently lists Monday through Thursday 9:00 a.m. to 5:00 p.m., Friday 9:00 a.m. to 6:00 p.m., and Saturday and Sunday closed. Hours change. Check Google the day you go.

Community Notes

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Stay Safe Jax Reviews

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June 30, 2025 · News4Jax

News4Jax: Community First converting Edgewood Bakery into Murray Hill branch

The credit union said the Murray Hill branch at the former bakery was expected in late 2026.

News4Jax’s June 30, 2025 story is how Stay Safe Jax keeps this downtown Main Street page separate from Community First’s later Murray Hill project.
Open original article

Published references

Sources & supporting documents

These are the Google, Yelp, news, BBB, government, and other public pages currently stored for this profile. Links open the original source so residents can review the information directly.

Rating source

Rating source

Google business listing and rating

Matched listing: Community First Credit Union

Rating captured Sep 6, 2026
Open source
Rating source

Yelp business listing and rating

Matched listing: Community First Credit Union

Rating captured Jun 12, 2026
Open source

Listing

Listing

Downtown Jacksonville — Community First Credit Union (Main Street)

Open source

BBB

BBB

Better Business Bureau — Community First Credit Union (not accredited)

Open source

News article

News article

News4Jax: Community First converting Edgewood Bakery (June 30, 2025)

Open source
News article

Daily Record: permit for Community First Murray Hill branch (March 24, 2026)

Open source

Stay Safe Jax

Stay Safe Jax

Stay Safe Jax — VyStar Credit Union Riverside (different credit union)

Open source
Stay Safe Jax

Stay Safe Jax — Chamblin's Uptown (nearby downtown retail)

Open source

Source links document where information was found. External ratings and business details can change after the capture date.

Score breakdown

Safety86%
Accessibility80%
Response84%

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