Stay Safe Jax community trust ratings
DirectoryHow it worksSafety SignalsBlogGet listedShare a rating
Home/Directory/Hand & Stone Massage and Facial Spa - Jacksonville

Hand & Stone Massage and Facial Spa - Jacksonville

Health•Southside
Town Center spaMassage and facialWheelchair accessible
4.0EXTERNAL RATING
499 external review signalsGoogle rating from 499 external review signals

External Reputation Indicators

Google rating
4.0/5.0
499 external review signalsView source
Research What Jacksonville residents should know
Hand & Stone Massage and Facial Spa’s Town Center shop is at 4611 River City Drive, Suite 107, Jacksonville, FL 32246, on the Southside next to St. Johns Town Center. Google Places lists the phone as (904) 984-6408. This Stay Safe Jax page is that River City Drive spa. It is not the Atlantic Boulevard Hand & Stone in Arlington, and it is not the San Jose Boulevard shop in Mandarin. Public ratings on this page are stored snapshots, not live scores. Google Places currently lists this spa at 4.0 from 499 reviews for Suite 107, the same place ID stored here. Stay Safe Jax has no verified Yelp card for this suite. The headline is the Google snapshot: 4.0 from 499 reviews. Those numbers do not refresh when someone opens the page. A 4.0 on a membership spa is a mixed-but-ordinary file: many guests like the massage, and a smaller set complains about check-in, membership contracts, and add-on fees. Google Places lists weekday hours 9 a.m. to 9 p.m., Saturday 9 a.m. to 8 p.m., and Sunday 9 a.m. to 8 p.m. The listing marks wheelchair parking, entrance, and restroom. Stay Safe Jax did not inspect the suite and does not treat that as a promise on a Saturday night. Florida’s public massage establishment license for this Town Center shop is posted on the brand location page as MM42103 / CE10030700. Stay Safe Jax does not invent other license numbers. Residents can re-check a Florida massage establishment in the Department of Health MQA lookup. A Fort Myers Hand & Stone BBB page is the wrong city and is not used as this shop’s grade. Stay Safe Jax did not find a current lawsuit, Attorney General investigation, or a news story that would turn this spa into a warning page. Membership billing arguments show up in third-party review snippets. Those are consumer complaints, not a sourced legal case on this page. If you are booking a Southside massage, the useful questions are which Jacksonville Hand & Stone you meant, whether you are on a membership, and what the deep-tissue add-on costs. This listing stays on River City Drive. Bring the suite number. The mall next door is St. Johns Town Center; that mall has its own Stay Safe Jax page.
Vibe

A Town Center-area membership spa on River City Drive. Google sits at a steady 4.0 from about 500 reviews.

Safety

No current lawsuit or AG case turned up. Membership and check-in complaints are ordinary consumer notes, not a flag.

Access

Google lists wheelchair parking, entrance, and restroom. Hours run into the evening seven days a week.

Sources & resources
Rating sourceGoogle business listing and ratingDirectoryMapQuest — Hand & Stone, 4611 River City Drive Suite 107GovernmentFlorida DOH MQA health-care provider lookupVisitor bureauVisit Jacksonville — St. Johns Town Center

Frequently Asked Questions

4611 River City Drive, Suite 107, Jacksonville, FL 32246, next to St. Johns Town Center. Google Places lists (904) 984-6408. It is not the Atlantic Boulevard shop and not 11111 San Jose Boulevard.
Google Places lists 4.0 from 499 reviews for Suite 107. Stay Safe Jax has no verified Yelp snapshot for this suite. The headline is that stored Google score. It is not live.
The public brand location page posts establishment license MM42103 / CE10030700 for this address. Confirm current status in the Florida Department of Health MQA lookup. Stay Safe Jax does not invent extra numbers.
No. Open flags stay at 0. Reviewers argue about memberships and front-desk flow. That is not a current sourced investigation.
Monday through Friday 9 a.m. to 9 p.m., Saturday 9 a.m. to 8 p.m., Sunday 9 a.m. to 8 p.m. Confirm before a holiday visit.

Community Notes

0 published

No approved community notes yet.

Stay Safe Jax Reviews

0 approved

No native Stay Safe Jax community reviews have been approved for this business yet. Submitted ratings are held in moderation before publishing.

September 6, 2026 · Stay Safe Jax

Hand & Stone on River City Drive: Town Center spa, not Arlington

Google 4.0 from 499 reviews belongs to 4611 River City Drive Suite 107. Other Jacksonville shops were left off.

Stay Safe Jax reviewed Hand & Stone Massage and Facial Spa as the Southside Town Center shop. Google Places returned 4.0 from 499 reviews. No campus-locked Yelp card was attached. Arlington and Mandarin locations were not used. Flag 0.

Published references

Sources & supporting documents

These are the Google, Yelp, news, BBB, government, and other public pages currently stored for this profile. Links open the original source so residents can review the information directly.

Rating source

Rating source

Google business listing and rating

Matched listing: Hand & Stone Massage and Facial Spa

Rating captured Sep 6, 2026
Open source

Directory

Directory

MapQuest — Hand & Stone, 4611 River City Drive Suite 107

Open source

Government

Government

Florida DOH MQA health-care provider lookup

Open source

Visitor bureau

Visitor bureau

Visit Jacksonville — St. Johns Town Center

Open source

Source links document where information was found. External ratings and business details can change after the capture date.

Score breakdown

Safety80%
Accessibility84%
Response76%

Report incorrect info

See a wrong detail or outdated claim? Tell us what needs correction and it goes straight to the Stay Safe Jax team.

Submit a review

Tags

Add a community note