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Mayo Clinic

Health•Southside
San Pablo campusUS News rankedTeaching hospital
3.35EXTERNAL RATING
1,455 external review signalsAverage 3.35 from Google 3.6 (1,184 reviews) and Yelp 3.1 (271 reviews)

External Reputation Indicators

Google rating
3.6/5.0
1,184 external review signalsView source
Yelp rating
3.1/5.0
271 external review signalsView source
Research What Jacksonville residents should know
Mayo Clinic’s Jacksonville campus is at 4500 San Pablo Road South, Jacksonville, FL 32224, on the Southside San Pablo campus. Google Places lists the phone as (904) 953-2000. This Stay Safe Jax page is Mayo Clinic Jacksonville. It is not Baptist Medical Center on Prudential Drive, and it is not UF Health Jacksonville in Springfield. Residents looking for the downtown-river hospitals should use those separate listings. Public ratings on this page are stored snapshots, not live scores. Google Places currently lists Mayo Clinic at 3.6 from 1,184 reviews for the San Pablo campus, the same place ID stored here. Stay Safe Jax has no stored Yelp rating, so the headline is the Google snapshot: 3.6 from 1,184 reviews. Those numbers do not refresh when someone opens the page. A mid consumer score is part of the public record. Stay Safe Jax does not hide it. On August 7, 2026, The Florida Times-Union reported U.S. News & World Report ranks that placed Mayo Clinic first among hospitals in Florida for 2026–27 and among the top 20 in the United States. That clinical ranking and the Google 3.6 snapshot can both be true. One measures hospital procedures and national specialty ranks. The other measures what reviewers wrote on Google. This page prints both and does not invent a scandal to explain the gap. Google currently lists clinic hours Monday through Friday 8:00 a.m. to 5:00 p.m. and Saturday and Sunday closed. The broader campus has more departments than a single clinic clock. Check Google for the unit you need. Google Places lists wheelchair-accessible parking, entrance, restroom, and seating. Stay Safe Jax did not independently inspect the campus. Call (904) 953-2000 if you need a specific accommodation. Stay Safe Jax leaves warning flags at 0. Mayo Clinic on San Pablo Road is a Southside Jacksonville teaching hospital with mixed consumer reviews, a first-in-Florida Times-Union ranking story, and posted weekday clinic hours. The tone follows that evidence. Southside Jacksonville has more than one hospital brand. This page is the San Pablo campus, not Baptist on the Southbank and not UF Health in Springfield. The Times-Union’s August 7, 2026 story is the sourced clinical rank: Mayo first in Florida for 2026–27 and among the top 20 in the United States. The Google 3.6 snapshot from 1,184 reviews is the sourced consumer score. Stay Safe Jax prints both and leaves flags at 0. Clinic hours on Google are weekday 8:00 a.m. to 5:00 p.m.; the campus is larger than that clock, so check Google for the unit you need.
Place

Mayo Clinic’s Jacksonville campus is at 4500 San Pablo Road South, 32224, on the Southside San Pablo campus — not Baptist on Prudential Drive.

Ratings

The stored Google snapshot is 3.6 from 1,184 reviews. Stay Safe Jax has no Yelp card. Scores on this page are not live.

Record

The Times-Union reported Mayo the #1 hospital in Florida for 2026–27 and among the top 20 in the United States. Consumer reviews stay mixed.

Sources & resources
Rating sourceGoogle business listing and ratingRating sourceYelp business listing and ratingNews articleTimes-Union: Mayo, Baptist, and UF Health U.S. News ranks (Aug. 7, 2026)

Frequently Asked Questions

Google Places lists Mayo Clinic at 4500 San Pablo Road South, Jacksonville, FL 32224, on the Southside San Pablo campus. The phone is (904) 953-2000.
As stored in September 2026, Google Places lists 3.6 from 1,184 reviews. That snapshot is not live. Stay Safe Jax has no stored Yelp rating, so the headline is 3.6. A mid consumer score can sit next to a national clinical rank.
The Florida Times-Union reported on August 7, 2026 that Mayo Clinic was the #1 hospital in Florida for 2026–27 and among the top 20 in the United States. That is clinical ranking coverage, not the Google consumer snapshot.
Google currently lists clinic hours Monday through Friday 8:00 a.m. to 5:00 p.m. and Saturday and Sunday closed. The broader campus has more departments. Check Google for the unit you need.
Google Places currently lists wheelchair-accessible parking, entrance, restroom, and seating. Stay Safe Jax did not independently inspect the campus. Call (904) 953-2000 if you need a specific accommodation.

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August 7, 2026 · The Florida Times-Union

Times-Union: Mayo Clinic ranked #1 hospital in Florida

The Times-Union reported Mayo Clinic first in Florida for 2026–27 and among the top 20 hospitals in the United States, in the same ranking story as Baptist and UF Health.

On August 7, 2026, The Florida Times-Union summarized U.S. News & World Report ranks for Jacksonville hospitals. The story placed Mayo Clinic first in Florida and among the top 20 in the United States. Stay Safe Jax links the original article. A national clinical rank is not the same as the stored Google 3.6 consumer snapshot on this page. Both can be true.
Open original article

Published references

Sources & supporting documents

These are the Google, Yelp, news, BBB, government, and other public pages currently stored for this profile. Links open the original source so residents can review the information directly.

Rating source

Rating source

Google business listing and rating

Matched listing: Mayo Clinic

Rating captured Sep 6, 2026
Open source
Rating source

Yelp business listing and rating

Matched listing: Mayo Clinic

Rating captured Jun 12, 2026
Open source

News article

News article

Times-Union: Mayo, Baptist, and UF Health U.S. News ranks (Aug. 7, 2026)

Open source

Source links document where information was found. External ratings and business details can change after the capture date.

Score breakdown

Safety88%
Accessibility90%
Response82%

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