Memorial Hospital Jacksonville

Health•Southside
Southside hospitalHCA FloridaLevel II trauma
3.15EXTERNAL RATING
5,313 external review signalsAverage 3.15 from Google 4.1 (5,169 reviews) and Yelp 2.2 (144 reviews)

External Reputation Indicators

Google rating
4.1/5.0
5,169 external review signalsView source
Yelp rating
2.2/5.0
144 external review signalsView source
Research What Jacksonville residents should know
Memorial Hospital Jacksonville is the Southside hospital residents still search by that name. Google Places now lists the same campus as HCA Florida Memorial Hospital at 3625 University Boulevard South, Jacksonville, FL 32216. The phone is (904) 702-6111. Stay Safe Jax keeps the listing name Memorial Hospital Jacksonville so older searches still land here, and this summary explains the HCA Florida rebrand. This page is the University Boulevard hospital. It is not HCA Florida Orange Park Hospital on Kingsley Avenue, not Baptist Medical Center on Prudential Drive, and not the separate emergency-room Google card next door. On March 4, 2022, The Florida Times-Union reported that Jacksonville firefighters pulled a tarp off the roof and revealed the new name, HCA Florida Memorial Hospital. The same morning, Orange Park Medical Center became HCA Florida Orange Park Hospital. CEO Brad Talbert told the paper Memorial was founded in 1969 and that HCA has owned it since 1995. WJCT carried the same Times-Union account. The rebrand is a name change on a campus that was already an HCA hospital. It is not a new building and not a closing. Public ratings on this page are stored snapshots, not live scores. Google Places currently lists HCA Florida Memorial Hospital at 4.1 from 5,169 reviews for 3625 University Boulevard South, the same place ID stored here. Stay Safe Jax has no stored Yelp rating, so the headline is the Google snapshot: 4.1 from 5,169 reviews. Those numbers do not refresh when someone opens the page. A 4.1 from more than five thousand reviews is a large, mixed hospital file. Stay Safe Jax does not stretch that score into a warning page. Jacksonville Today reported on May 16, 2024, that Memorial is a Level II trauma hospital, with full-time trauma surgeons and dedicated operating rooms, and that UF Health Jacksonville is the area’s Level I trauma center. The story said the hospital had already treated about 900 trauma cases that year after 2,300 the year before. On November 24, 2023, the Times-Union wrote that HCA Florida Memorial Hospital was among seven of fourteen Jacksonville-area hospitals that received Leapfrog “A” patient-safety grades in that survey. Leapfrog still publishes a public safety-grade page for this campus. CMS Hospital Compare files the hospital as facility 100179. A consumer Google snapshot, a trauma designation, and a federal quality file can all be true at once. Google currently lists 24-hour hours. Google Places lists wheelchair-accessible parking and entrance. It does not currently list a wheelchair restroom or seating tag. Stay Safe Jax did not inspect the buildings and does not treat a missing Maps tag as an ADA scandal. Call the hospital if you need a specific accommodation. An earlier catalog flag on this listing is removed. There is no current sourced warning in the facts used here. Warning flags stay at 0. Memorial Hospital Jacksonville, now listed as HCA Florida Memorial Hospital, is a Southside hospital with a large Google file, a documented 2022 name change, and sourced trauma and safety-grade coverage.
Place

Stay Safe Jax keeps the search name Memorial Hospital Jacksonville. Google now lists HCA Florida Memorial Hospital at 3625 University Blvd S, Southside 32216.

Ratings

The stored Google snapshot is 4.1 from 5,169 reviews. A mixed 4.1 is ordinary hospital feedback, not a warning flag. Scores are not live.

Record

The Times-Union covered the March 2022 HCA rebrand. Jacksonville Today described a Level II trauma campus. Leapfrog still publishes a public grade page.

Frequently Asked Questions

Yes. Google Places now lists the hospital as HCA Florida Memorial Hospital at 3625 University Boulevard South, Jacksonville, FL 32216. Stay Safe Jax keeps the older name so searchers still find this page. The Times-Union reported the rooftop rebrand on March 4, 2022.
The campus is on Southside Jacksonville at 3625 University Boulevard South, 32216. The Google phone is (904) 702-6111. This page is not HCA Florida Orange Park Hospital and not Baptist Medical Center on Prudential Drive.
As stored in September 2026, Google Places lists 4.1 from 5,169 reviews for HCA Florida Memorial Hospital. That snapshot is not live. Stay Safe Jax has no stored Yelp rating, so the headline is 4.1.
Jacksonville Today reported on May 16, 2024, that HCA Florida Memorial Hospital is a Level II trauma facility, with on-site trauma surgeons and dedicated operating rooms. The same story said UF Health Jacksonville is the area’s Level I trauma center.
The Times-Union reported on November 24, 2023, that HCA Florida Memorial Hospital received an “A” in that Leapfrog patient-safety survey, among seven of fourteen Jacksonville-area hospitals. Leapfrog still publishes a public grade page for the campus. Grades change. Check the Leapfrog page linked in Sources.
Google Places currently lists wheelchair-accessible parking and entrance. It does not currently list a wheelchair restroom or seating tag. Stay Safe Jax did not inspect the hospital and does not treat a missing Google tag as a scandal. Call (904) 702-6111 if you need a specific accommodation.

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